What was your experience the last time you went shopping for a new vehicle? It usually varies from dealership to dealership. Sometimes you can spend hours or even a whole day to go through the whole car-buying process. Here at Lewis Chrysler Dodge Jeep RAM, we’ve committed to changing the expectations of a dealership experience, and consistently showing you the Lewis difference. Since we’re an established and locally-owned car lot, managed and run by the Lewis family for over 75 years, we’ve got the advantage of a group of owners that are committed to proving to their customers that we’ll stick to our tagline: “No pressure, no hassle; just tradition.”
So what can you expect from a trip to Lewis Chrysler Dodge Jeep RAM? There’s a few key points:
A Wide Selection of Inventory - One of the advantages to car shopping at one of our locations is that all of our Inventory Specialists and customers have the ability to select vehicles from all five of our locations. First you test drove a RAM 2500 you loved, but then realized you need one that also includes Navigation and a locking tailgate? We can simply contact one of our other locations to verify they have the perfect truck for you without you having to do all the legwork of finding one yourself. Since we’re an accredited RAM dealer, we’d also have the resources to custom build a pickup to your specifications or even find that truck in the area from our other contacts. Trying to decide between a new vehicle or a pre-owned one? We’d be able to show you both options when you’re here so you can make an informed decision on the right car, pickup, or SUV for you and your life.
Knowledgeable Sales Staff - All of our Lewis Chrysler Dodge Jeep RAM sales staff go through hours of extensive manufacturer training on the vehicles they present to you. There’s a reason that position is named Inventory Specialist in the Lewis Automotive structure, they’re just one of the many elements in place to make sure you’re making an informed decision on your new vehicle purchase. They also offer VIP Test Drive appointments, so they can make sure to have the vehicle of your choice cleaned, gassed, and parked out front with your name on it. That way, you know that your salesperson has taken the time to familiarize themselves with your specific vehicle and can best show you all the features that vehicle has to offer. They take the guesswork out of your car shopping.
Our Financing Department - Another perk to being a dealership that has been operating for decades is our relationship to the banks and other financing institutions we work with. We have 27 different financial institutions that we work with, which means we have the options and resources to make sure we’re negotiating for the very best rates for our customers. We also work with Credit Acceptance, so we have a program in place to help our customers with less than stellar credit to be approved on a vehicle and rebuild their credit score. Since we’re the #1 CAC dealer in the state of Arkansas, we’ve been able to take care of more customers than anyone else in the area and watch them drive home in their New Chrysler, Dodge, Jeep, or RAM vehicle.
Honesty and Respect - We train everyone at our lot, from Inventory Specialists and Sales Managers, to our Service Advisors and Vehicle Appraisers, that we’re here to treat our customers like family, and we stand by that. We choose to be as transparent as possible in the sales process, and are committed to making sure everyone who sets foot on our lot has a positive experience. We know that you may have had negative car shopping trips in the past, and we intentionally train our staff to be better than the rest, and make sure that we’re delivering a positive, memorable experience to EVERY customer.
Care AFTER the Sale - When you buy from us, we aren’t done taking care of you once you’ve driven off the lot. We’ve got a full Service Department, for repairs or scheduled maintenance on your vehicle by factory-trained technicians and a parts counter, with genuine OEM parts, for any upgrades or replacements you may need in the future. We schedule and maintain all the work needed under your Basic or Powertrain warranty, to keep you on the road where you belong. We also have a position in the company that is unique to Lewis Automotive Group: the Delivery Specialists. These literal gurus are here to help you learn and set up your vehicle’s technology packages, as well as making sure to schedule and complete any upgrades you’ve decided to make on your new vehicle, such as bedliners or upgraded tires. Instead of going home and being frustrated because your phone isn’t pairing to your new truck’s Bluetooth, we’ve got the people in place to teach you and save you the stress.
Of course, we don’t want you to just trust OUR words, without actually showing proof that we’ll back up what we’re saying. But thanks to our fantastic customers that take the time to leave us a public Google review, we can offer up a few examples of what our customers are actually saying about us online:
To get in touch with us, you can Contact Us through our website, call us at (479)439-5620, or just come by at 3311 North College Avenue in Fayetteville. Our Inventory Specialists are ready to prove that the Lewis Experience really is the best in Northwest Arkansas!